Oticon RemoteCare App requirements
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Oticon hearing aids with Bluetooth ®
(Models: Xceed, Xceed Play, Opn S, Opn Play, Opn, Ruby, Siya)
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A smartphone (Android phones must have an operating system of 8.0 or higher, and iPhones must meet the following specifications: 5s model or higher, iOS 12.0 or higher.)
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Have an Apple ID
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Have the Oticon RemoteCare App installed on your smartphone or tablet
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An email account
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Stable Internet connection
The following Oticon hearing aids have Bluetooth® functionality (except CIC and IIC styles): Oticon Xceed, Oticon Xceed Play, Oticon Opn S, Oticon Opn Play, Oticon Opn, Oticon Ruby, Oticon Siya.
If you purchased your hearing aids after 2016 then you likely have hearing aids with Bluetooth®. You can also phone us on 08005877267 or visit us at your local hearing clinic by making an appointment to find out if your hearing aids have Bluetooth® functionality.