At Hidden Hearing we all work hard to achieve the same goal, to help our patients and their families achieve a much improved quality of life through better hearing.
We view all our patients as family members who deserve our highest level of service, care and attention at all times. Our Customer Charter is our guarantee to you.
R: Reputable partner: We have provided world-class hearing healthcare services and lifelong support for our patients over the past 30 years across Northern Ireland. We will offer you the highest standard of support and services.
E: Entire journey: We recognise that addressing hearing loss is a major event in your life and we provide continuous support to meet your requirements during the entire hearing rehabilitation journey, including free aftercare services.
S: Standard of care: We will treat you with the same standard of care and respect as a family member or friend.
P: Professionalism: Every Hidden Hearing audiologist is accredited to leading international standards and is a member of the HCPC (Health & Care Professions Council) and/or BSHAA (British Society of Hearing Aid Audiologists).
E: Excellence: We are committed to improving hearing healthcare services in Northern Ireland and we provide a national hearing screening service, conducting over 60,000 free hearing check-ups each year.
C: Commitment: We are committed to help the hard of hearing people live the life they want with the hearing they have by: providing a comprehensive and totally professional service, understanding every client’s individual need, investing in training, advanced technology and providing the choice of the world’s finest hearing aids.
T: Technology & Training: We take great pride in our modern testing facilities, where we combine the latest technology with the highest standards in professional training. We offer the widest range of top quality digital hearing aids from entry level to sophisticated devices.
Find a hearing centre
To help hard of hearing people live the life they want with the hearing they have by:
0800 587 7267
Our hearing centre locator will quickly show you a choice of clinics in your area