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90-Day Money-Back Guarantee

When Hidden Hearing fits your hearing aids, you have 90 days to decide if they positively affect your hearing health and life. During this time, you can return your hearing aids to the clinic and request a full refund.

Talk to our expert audiologist about your hearing requirements. We're all ears!

Book a free appointment

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warranty on hearing aids
FREE Lifelong
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money back guarantee
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finance options

We are here to help you make your hearing aids more affordable

Learn more about hearing aid finance:

  1. Hearing aid 0% financing options
  2. Does your private health insurance cover hearing aids?


1. 0% hearing aid financing options

When you purchase a pair of hearing aids in our clinic, we can offer you 0% hearing aid finance options and a flexible payment plan. This means we will spread the cost of your hearing aids over 12 months in 12 instalments. Terms and conditions apply and all details can be obtained from your local clinic or by contacting 0800-145-6067.               



2. Does your private health insurance cover hearing aids?

Generally, most health or medical insurance does not cover the purchase of hearing aids. However, coverage is dependent on your private health insurance plan. Some insurance companies provide partial or full coverage of a hearing aid. Others provide none at all.

In order to find out if your insurance covers hearing aids, you must review your contract with the insurance company. Adding hearing aid coverage on your current insurance plan may also be an option.

The easiest way to confirm your level of coverage is to call your private health insurance and ask them for further details about your plan. You are also welcome to call us if you would like to talk to one of our experts. Based on your insurance type, we may also be able to provide information about coverage.

Get help for your hearing aid finance



3. Are you able to return your hearing aids if you're not 100% satisfied?

At Hidden Hearing, we offer a 90-day moneyback guarantee for your peace of mind!

You have 90 days to decide if they positively affect your hearing health and life. During this time, you can return your hearing aids to the clinic and request a full refund. If you’re not satisfied with your hearing aids, simply request a refund within 90 days. Your satisfaction is our priority!

Talk to our expert audiologists about your hearing requirements, because we're all ears!

Book your life-changing free appointment with your local hearing expert today

4. We offer a 4 year warranty for your peace of mind

At Hidden Hearing, we offer a 4 year warranty on our hearing aids and their maintenance as a part of our patient aftercare programme.

During your 4 year warranty period, you can take advantage of free hearing aid cleaning assistance, free 6 monthly hearing aid services and repairs, free batteries, domes and loss and replacement coverage.

Learn more about our aftercare programme

Talk to our specialists about hearing aid finance

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Contact us about 0% hearing aid finance

Our experts can guide you with regards to financing. Fill in your details below and we will contact you to discuss your options and how we can help.

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What's included in the price when you purchase hearing aids with us?

When you buy a hearing aid in a Hidden Hearing clinic, you get more than a high-quality hearing aid. You also get the following:

  1. A hearing test and consultation with a qualified, certified hearing aid audiologist.
  2. A personalised hearing aid fitting.
  3. Free cleanings and adjustments over time.
  4. 90-day return policy, full 4 year warranty, 6 month and annual service check.
  5. Free hearing aid batteries
  6. High-tech capabilities (smartphone and app connectivity).
Book a free hearing consultation