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Treating Hearing Loss

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A hearing test is relaxed and completely pain free. It determines the degree of hearing loss you have, and which type it is. After about an hour we will have quantified your hearing, so we can go through the results together and recommend the best solution for you.

Hearing loss can be a life-changing issue.

If you think it affects you, we recommend you seek treatment as soon as possible. Most types of hearing loss can be treated with professional hearing care.

The options for treatment vary, and depend on a number of factors. The degree of your hearing loss is the first consideration, followed by the type of hearing loss you have and your lifestyle.

Our hearing care professionals have in-depth knowledge of all types of hearing loss. We have a wide selection of quality hearing aids, and will be with you every step of the way.


Customised Hearing Aids 

A hearing aid is both an advanced piece of technology and a very personal device – so a personalised fitting is essential. Our hearing care professionals will carefully ensure that your hearing aids deliver the full benefit they are capable of. At Hidden Hearing we supply custom made hearing aids tailored to suit each individual’s hearing loss. 


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Lifelong Aftercare

Our expert services do not stop when you receive your hearing aids. To ensure you continue to get the maximum possible benefit from your hearing aids for years to come, we offer ongoing aftercare.


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Your first meeting with a Hearing Aid Audiologist

The hearing check-up is completely free of charge and is carried out by an experienced Hearing Aid Audiologist. The consultation takes about one hour and we strongly recommend that you bring a family member with you to help with the speech recognition test which is part of the hearing assessment.

At your appointment, your hearing aid audiologist will ask you a few simple questions about your lifestyle, family history and whether you have difficulty hearing in any particular situations such as noisy public spaces.

The audiologist will then take a look inside your ears using an instrument called an otoscope, which is totally non-intrusive and is designed to ascertain whether you have any obstructions or ear infections that might be temporarily affecting your ability to hear properly.

After that, you will be asked to listen to a series of beeping sounds through the latest ear insert technology, set at different frequencies and intensity. This will ascertain if you have trouble hearing certain types of sounds which can affect your ability to hear. This part of the test is known as 'audiometry.'

You will then be presented with a list of words, usually read out by a close family member that you communicate with regularly and this will show us how you hear speech in a real-life environment. This is known as familiar voice testing, a technique pioneered by Hidden Hearing, designed to assess how well you can hear in both quiet and noisy situations.


  • We take a number of factors into account when we advise on hearing aid solutions:

  • Your hearing test results

  • Your answers to questions about your hearing

  • The size of your ear canals

  • Your lifestyle and everyday activities

  • Your budget


A relaxed atmosphere

To give us a detailed understanding of your hearing loss and your unique needs, we will ask you some questions about your hearing difficulties, such as:

  • Where and when do you feel your hearing is challenged the most?

  • Do you have special needs relating to your lifestyle? Are you especially active?

  • What are your concerns about hearing loss and wearing hearing aids?


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