Life Long Aftercare


Your hearing device will be made to your exact prescription to compensate for your own hearing loss.

At Hidden Hearing, we pride ourselves on giving the best customer service available. We consistently go above and beyond client expectations to ensure that our patients have an excellent experience. Getting hearing aids can be a difficult transition. We are here to make the transition as easy as possible.

We will post as many batteries as you need for the life of your hearing aid with no charge for postage. You can FREEPHONE 0800 587 7267 to get your batteries delivered directly to your home or to order online click here.

We have a 4-year warranty with all our hearing aids. The manufacturer of the hearing aids gives us 2 years' product guarantee and we add another 2 years should you need any repair or assistance.

We offer a no quibble 90-day money back guarantee with no hidden costs or charges if you decide you are not satisfied. Even when we test, prescribe and have the hearing aid made cosmetically for you, we cover these charges, should you wish to give it back to us within 90 days.

We offer 0% finance on hearing aids if you wish to spread out the cost of your hearing aids over 12 months.

Hidden Hearing will clean your hearing aids when required, free of charge.

  • We offer the following benefits when you buy a hearing aid

  • 4-year warranty for all hearing aids
  • Full 90 day ‘no quibble’ money back guarantee
  • Free batteries for the life of your hearing aid(s)
  • 0% finance options
  • Free reminder / notification service
  • Free six monthly service check-ups for every client

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