Trade-In Terms and Conditions

Offer valid for a limited time only and subject to availability.
Offer end date 31st August 2024. Old hearing aids do not need to be in ‘working condition’ to be eligible for trade-in.
Trade-in value can only be applied towards the purchase of a new hearing aid at Hidden Hearing.
This offer cannot be combined with any other promotions or discounts.
Trade-in transaction must be completed in-clinic at participating Hidden Hearing locations. Offer valid for in-store purchases only.
By participating in the trade-in programme, customers agree to release Hidden Hearing from any liability regarding the old hearing aids traded in.
By participating in the trade-in programme, customers agree to give Hidden Hearing their older hearing aids against the purchase of newer hearing aids.
We will not be able to provide the older hearing aids back outside of our 90-day money back guarantee.
Trade in Value of Hearing aids in Northern Ireland is £1,500. To be eligible for the £1,500 pounds towards new hearing aids, you must hand in 2 of your old ones, or show them at the clinic if they are NHS-prescribed.
£750 will be given if one hearing aid is handed in.
NHS users can still avail of the trade-in offer without having to hand in NHS hearing aids to the clinics. ie: Users simply need to show the hearing aids at any of the clinics and will be able to access the offer.
NHS users – Audiologists need to upload image to DM of proof of aid(aids) and clearly show serial number. £1,500 off a pair of hearing aids, £750 off one hearing aid from our premium plus range.
Trade-in offer is applicable on all Premium Plus Hearing aids.