Trade-In Terms and Conditions

  • Offer valid for a limited time only and subject to availability.
  • Offer end date 30th June 2024. Old hearing aids do not need to be in ‘working condition’ to be eligible for trade-in.
  • Trade-in value can only be applied towards the purchase of a new hearing aid at Hidden Hearing.
  • This offer cannot be combined with any other promotions or discounts.
  • Trade-in transaction must be completed in-clinic at participating Hidden Hearing locations. Offer valid for in-store purchases only.
  • By participating in the trade-in programme, customers agree to release Hidden Hearing from any liability regarding the old hearing aids traded in.
  • By participating in the trade-in programme, customers agree to give Hidden Hearing their older hearing aids against the purchase of newer hearing aids.
  • We will not be able to provide the older hearing aids back outside of our 90-day money back guarantee.
  • Trade in Value of Hearing aids in Northern Ireland is £1,500. To be eligible for the £1,500 pounds towards new hearing aids, you must hand in 2 of your old ones, or show them at the clinic if they are NHS-prescribed.
  • £750 will be given if one hearing aid is handed in.
  • NHS users can still avail of the trade-in offer without having to hand in NHS hearing aids to the clinics. ie: Users simply need to show the hearing aids at any of the clinics and will be able to access the offer.
  • NHS users –  Audiologists need to upload image to DM of proof of aid(aids) and clearly show serial number. £1,500 off a pair of hearing aids, £750 off one hearing aid from our premium plus range.
  • Trade-in offer is applicable on all Premium Plus Hearing aids.